Redknee Unified Digital Suite
Redknee Unified Digital Suite
The Unified Digital Suite is an end-to-end monetization and subscriber management solution that can monetize innovative services and deliver a high-quality customer experience. The Unified Digital Suite allows operators to utilize the real-time billing, charging, and business intelligence to differentiate themselves from the competition and maximize profitability. The suite supports any-play offerings with its integrated order management capabilities, giving operators the tools they need to deliver a more advanced and personalized user experience and to remain competitive.
In today’s digital age, consumers are changing - technology is changing consumer habits, expectations and demands. Operators need services that align with customer needs, but retain profitability and create differentiation from increasing competition.
The Unified Digital Suite is a pre-integrated solution that goes beyond traditional billing. It allows for store-front provisioning, monetization and cross service promotions to be delivered in real-time. The Redknee solution is fully virtualized and can be delivered in the cloud for rapid launch and lower TCO. The suite addresses all the monetization requirements of a service provider.
- Optimizes and improves the overall subscriber service experience
- Manages partner relationships
- Implements agile offerings and customer solutions
- Quickly rolls out new services
- Delivers targeted, real-time cross-service promotions
- Supports additional and entirely new revenue streams
A Centralized Solution for Today’s Operators
The Unified Digital Suite offers one central platform to manage services and provide a customized customer experience, with support of a comprehensive customer relationship management (CRM) tool.
- Unparalleled visibility into customer behavior
- Flexible pricing and subscriber centric services
- Real-time promotions
- Quickly solves customer care issues
- Easily able to identify up-sell opportunities
- Offers loyalty ‘points’ and cross-service bundles
Enhanced Promotions and Partner Management
The Unified Digital Suite provides operators with a framework that uses advanced interactive reporting and subscriber data management to help operators reach their customers individually through targeted promotions and real-time initiatives that are relevant to the individual subscriber's needs.
The solution suite supports virtual mobile network operators, allowing service providers to be brand challengers and quickly launch multiple brands and MVNOs. In this environment, Redknee’s Digital Suite enhances the marketing team's ability to react quickly to niche markets, and MVNE environments, effortlessly abstracting the complex wholesale relationships between multiple MVNOs and MNOs.
- Uses advanced interactive reporting
- Powerful partner management tools
- Enhances operators’ content offerings
- Manages wholesale or revenue share programs with suppliers and partners
- Supports MVNOs