Advisory Services
Redknee's advisory services provide deep product knowledge with a proven methodology that brings together years of experience delivering solutions to global network operators.
We have a track record of success and are fully equipped to align your business processes with Redknee's products, achieve workforce productivity and increase ARPU to create sustainable value.
We recognize that successful projects need to consider people, processes and technology in their scope. Our telecommunications industry experience, coupled with best practices and extensive product knowledge help operators to increase revenue and operations efficiency, and manage subscriber churn and retention. We help network operators to reach their goals faster.
Advisory Services include:
- Advice on operators' key functional areas, which include marketing , design & implementation
- Best practice suggestions on service concept & user experience, design & implementation, testing & analysis
- Market segmentation & innovation, including analysis of the market, trends and competition; feasibility analysis; roadmap review and feedback
- Operational support on Integration, billing & system operation
- Self sufficiency plan through knowledge transfer and on the job mentorship
- Documentation & strategy
Customer Outcomes:
- Market and innovation leadership
- Launch services and promotions within days, rather then weeks
- Increase readiness with Redknee's expertise, workflow and tools to fully leverage the technology investment
- Ability to take services & promotions from idea to launch
- Complete documentation framework to launch promotions & services
- Market segmentation for targeted promotions
- Better churn management and increased subscriber loyalty
- Ability to analyze and measure promotion success
- Identification of key improvement areas
- Proposals for targeted services for future launch (roadmap definition)
