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Next Generation Rating, Charging & Subscriber Policy

As data revenues continue to trail behind the increase in data traffic, the need to expedite the monetization process becomes more urgent. Redknee's Next Generation Rating and Charging (NGRC) solution, is a real-time data monetization solution that enables service providers to drive data revenue by launching packages and promotions that are tailored to the needs of different subscriber segments, while protecting the network.

Redknee's NGRC provides a fully integrated real-time rating, charging, subscriber-based policy, promotions and analytics engine that enables service providers to improve the customer experience, reduce customer care costs, while creating new revenue streams by supporting new business models. NGRC offers service providers a flexible and scalable solution that seamlessly integrates into existing systems, maximizing the current network infrastructure and differentiating your services from the competition. 

Drive Data Revenues

Redknee’s integrated data monetization and policy solution allows service providers to build packages that better cater to the different needs of the data subscriber segments. It enables flexible options, such as targeted cross service and large account bundles, individual packages for different subscriber needs (e.g. application specific or speed oriented) and the ability to launch personalized loyalty programs and promotions based on customer's behaviour.

Improve Customer Experience Management

Redknee’s real-time data monetization solution also provides service providers with the ability to incentivize and reward service adoption as well as automatically upsell subscribers to VIP packages, once they have met the ‘gold status’. In addition, NGRC provides subscriber based policy which enables solutions such as tiered billing, fair usage policy, roaming alerts, usage alerts, and avoiding bill shock. Subscribers are empowered to manage their usage through greater self-care controls, such as upgrading usage, purchasing bolt-ons, personalizing the notifications they receive and accessing real-time information of their usage history. The greater control and transparency into service options, usage and advice of charge information, which NGRC delivers in real-time, supports operator strategies to improve the customer experience by preventing customer service issues, such as Bill Shock, occurring.

Gain In-depth Business Insight Quickly

With the integrated analytics, rating and promotions engine, service providers will be able to quickly review the success of new promotions, test and analyze different use cases and understand operational and business trends at a click of a button. Consolidating the data in to one repository means that the marketing, IT and network teams can all analyze the same information to improve decision making, planning and reporting.