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February 2013 / Past Issues
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Powering the Future of Communications and Commerce

The way we communicate is changing; today we are seeing major increases in the adoption of smartphones, tablets, mobiles and devices which has been enabled by next-generation data networks. According to Gartner1, the three major areas CSPs will need to focus on in 2013 include: protecting revenue through customer experience; growing revenue through value-added services; and building an innovation engine for the future. Since the beginning, Redknee has been focused on supporting communication service providers across the globe to achieve these objectives.

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Expert Commentary: Evaluating Billing and CRM to Deliver an Effective Customer Experience

Marcos Malzone, Redknee’s Director of Business Line Management, Converged Billing Solutions, talks to us about the key steps CSPs must take to evolve their billing and CRM platforms to effectively achieve their objectives of managing customers in real-time.

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‘Live in Action’ Demos at MWC 2013 - Enabling CSPs to Take Charge of the Future of Communications and Commerce

This year, at Mobile World Congress, Redknee will focus on helping you to be ready for the changes required in a world where smartphones, social media, cloud services and data are demanding the ability to support new business models, launch services quickly to the market and deliver an advanced customer experience.

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Data and figures used here have been provided by various sources. Third-party figures and data have not been independently verified and may vary based on assumptions, methods of calculation and source data. Many factors contribute to results and performance. Redknee does not guarantee comparable results elsewhere.

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Icon Events

Mobile World Congress 2013
25-28 February 2013
Barcelona, Spain
Book a Meeting.

TM Forum Management World Asia 2013
12-13 March 2013
Singapore, Singapore
Book a Meeting.

MVNOs World Congress 2013
22-24 April 2013
Rome, Italy
Book a Meeting.
Icon Analyst Spotlight

Industry Analyst Gartner highlights Redknee in Revenue Management Magic Quadrant.

Read here.
Icon In the News

Redknee Projected for Leadership Position in Pre-Integrated Converged Billing and Customer Care Market

Redknee Plans to Acquire Business Support Systems from Nokia

Cellular One Launches Redknee Solution to Accelerate Data Growth Strategy

Redknee Signs New Converged Billing Deal in Africa


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