Leading APAC Operator Renews Redknee’s Care Contract
TORONTO – November 21, 2013 Redknee Solutions Inc. (TSX: RKN), a leading provider of business-critical billing and charging software for communications service providers, is pleased to announce that a leading APAC operator has renewed Redknee’s care contract to support its 30 million mobile subscribers. Redknee’s care contracts enables service providers to effectively support and deliver value-added services to its subscribers.
With Redknee, the service provider is able to deliver personalized offers, advanced price plans and tariffs, real-time notifications and customer self-care from a converged platform. Redknee’s highly scalable and flexible next generation, real-time converged billing and customer care system enables service providers to improve operational efficiency, reduce costs, and launch a wide range of advanced mobile services faster to the market.
Lucas Skoczkowski, CEO at Redknee commented:
“This contract renewal from an existing customer and associated group operator demonstrates the strong capabilities of Redknee’s software to support our existing customers’ business. We have seen momentum in customers’ demand for our software products, software upgrades and expansions, and for our support. In order to further advance our position as the real-time monetization and subscriber management software provider of choice, Redknee remains focused on delivering value to our customers through our care and customer support, our investment in our product roadmap and our global workforce of highly skilled experts in real-time billing and customer care.”
Redknee supports communications service providers with a complete portfolio of monetization and subscriber management solutions for communications service providers across the world. Redknee’s software enables CSPs to monetize and optimize the subscriber experience across the entire customer lifecycle. From activation to provisioning, to providing a 360 degree view of the customers’ usage, preferences, and integration with 3rd party social media sites, to empowering customers with self-care tools and the ability to pay for services on the go, Redknee provides one of the industry’s most comprehensive real-time converged billing, charging, customer care and policy management software solutions. Redknee’s highly scalable and flexible solution enables CSPs to monetize third party relationships and content, support resellers and dealers and launch multi-country operations quickly, effectively and with a low total cost of ownership. Available on-premises, cloud-based and as a Software-as-a-Service offering, Redknee provides a complete monetization and subscriber management solution to more than 200 service providers, including some of the largest Tier 1 operators in the world.
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