Redknee Launches Converged Billing at Japanese Multi-Play Operator iTSCOM
TORONTO – September 10, 2013 Redknee Solutions Inc. (TSX:RKN), a leading provider of business-critical billing and charging software and solutions for communications service providers, is pleased to announce that it has launched Redknee’s billing and customer care solution at Tokyu Group’s iTSCOM, a leading Japanese Cable TV service provider and existing Redknee customer. As a result, iTSCOM has signed an additional multi-year contract for Redknee’s converged billing and customer care solution to support future growth. This deal reiterates Redknee’s commitment to provide its customers and communications service providers (CSPs) with highly scalable and flexible monetization and subscriber management solutions to support their growth strategies.
This deal will further support iTSCOM to consolidate its billing systems from across its multiple lines of business as well as provide ‘billing as a service’ offerings to other application service providers (ASPs) and iTSCOM’s business partners. Redknee’s cloud-based multi-tenant billing and customer care solution enables service providers, such as iTSCOM, to manage partner relationships, quickly rollout new services and enhance the customer experience. In addition, the expansion will also support iTSCOM’s future business growth objectives such as diversifying into other industries and cooperating with business partners for M2M and utilities. Redknee’s converged billing and customer care platform provides out-of-the-box functionality which reduces capital and operating expenses, lowers the investment risk, enables fast time to market to quickly launch new innovative services and provides advanced customer care and innovative self-care capabilities.
Mr Murai, Chief Officer of IT, Tokyu Group, commented:
“iTSCOM required a flexible convergent billing and customer care solution that would enable us to progress our strategy to develop and improve the cable TV market, and potentially to expand into other industries. iTSCOM chose to extend its relationship with Redknee - a recognized leader in the converged real-time billing, rating and charging market - as we are confident that the tools and support we receive will enable us to achieve our goals now and in the future.”
Lucas Skoczkowski, CEO of Redknee, commented:
“We are pleased to continue to support iTSCOM with its current and future growth strategy. As an existing customer, the signing of this multi-year contract emphasizes Redknee’s ability to support communications service providers with our market proven converged billing and customer care solution that addresses new opportunities for growth, enables them to strengthen and manage partner relationships, diversify their business and continue to advance the customer experience. Redknee is committed to invest in our market-leading real-time converged billing and charging solution to be the most compelling provider of choice for service providers across the world.”
Redknee enables CSPs to monetize and optimize the subscriber experience across the entire customer lifecycle. From activation to provisioning, to providing a 360 degree view of the customers’ usage, preferences, and integration with 3rd party social media sites, to empowering customers with self-care tools and the ability to pay for services on the go, Redknee provides one of the industry’s most comprehensive real-time converged billing, charging, customer care and payments solution. Redknee’s highly scalable and flexible solution enables CSPs to monetize third party relationships and content, support resellers and dealers and launch multi-country operations quickly, effectively and with a low total cost of ownership.
For more information about Redknee and their solutions, please go to www.redknee.com.
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