Redknee Enables Nur Telecom to become Kyrgyzstan’s Fastest Growing Operator
Redknee’s Converged Billing and Customer Care Solution Drives Nur Telecom’s Growth Strategy increasing market share to over 20 percent.
TORONTO and BARCELONA – February 25, 2013 Redknee (TSX:RKN), a leading provider of business-critical billing and charging software and solutions for communications service providers, is pleased to highlight at Mobile World Congress 2013 the successful growth strategy of the leading Kyrgyz operator Nur Telecom, the latest to achieve significant benefits from Redknee’s end-to-end converged billing and customer care solution. Nur Telecom, operating under the O! brand, selected Redknee to replace its legacy billing solution in order to increase its subscriber base and deliver advanced services. Since Redknee was implemented, Nur Telecom has achieved an exceptional average 10% month-on-month growth and expanded its market share to over 20 percent.
Redknee’s real-time converged billing, rating, charging and customer care solution has enabled Nur Telecom to launch pre-paid data, voice and messaging services as well as provide an enhanced customer experience by offering its customers personalized promotions and campaigns. Nur Telecom has access to hundreds of promotions and pricing plans that are provided with Redknee’s out-of-the-box solution, which includes self-care and VAS, as well as partner and content settlement solutions, enabling Nur Telecom to achieve faster time to market, launch innovative services, and reduce operating costs and revenue leakage. The end-to-end converged billing and customer care solution is capable of managing any type of payment, including transactions made through pre-paid, post-paid and hybrid accounts, which supports all of Nur Telecom’s present and future needs.
Sergey Egorov, Nur Telecom’s COO, commented:
“Nur Telecom operates in a highly competitive, price sensitive market and required an agile, flexible, billing and customer care solution to support our aggressive growth strategy. With Redknee’s solution we are able to achieve our goals to increase our share in the market, by offering innovative new services, tiered pricing plans and personalized promotions. As a recognized leader in the converged real-time billing, rating and charging market, Redknee is providing us with the tools and support to help us to accomplish our growth objectives.”
Lucas Skoczkowski, Redknee’s CEO commented:
“We are pleased to be supporting Nur Telecom’s growth strategy and enable it to rapidly launch innovative services to the market, increase profitability and extend its market presence. In today’s environment service providers are increasingly looking to deliver new services to market faster and provide the optimal customer experience at a lower cost. Through our ongoing investment in real-time monetization solutions, Redknee remains committed to supporting the growth of our customers and maintaining our position as the provider of choice for billing and charging solutions for communication service providers across the world.”
Redknee’s converged billing and customer care solution delivers service providers with the agility to launch new services faster to the market and increase profitability and revenues across its data, voice and VAS service offerings. Available on-premise, via the cloud or as a Software-as-a-Service offering, Redknee’s market-leading converged billing and customer care solution enables communication service providers to achieve the benefits of an end-to-end fully converged billing and customer care platform, including real-time converged billing, rating and charging for the operator’s data, voice and messaging services, advanced customer care capabilities leveraging Microsoft Dynamics CRM, and innovative self-care solutions. Redknee enables service providers to deliver advanced charging transparency and flexible self-care options to its customers as well as real-time promotions, enhanced customer care and loyalty campaigns. From activation and provisioning, to real-time billing, rating, invoicing, partner management, and full customer care capabilities, Redknee’s converged billing solution expertly addresses the needs of communications service providers throughout the world’s most competitive markets.
Visit Redknee at Mobile World Congress in Hall 5, booth 5E40.
For more information about Redknee and their solutions, please go to www.redknee.com.
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References to Redknee refer to the combined operations of those entities. For more information about Redknee and its solutions, please go to www.redknee.com.
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