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Redknee wins deal in Bosnia Herzegovina



August 20, 2013

Canadian software vendor Redknee as won a deal from Bosnia and Herzegovina’s BH Telecom that will see it supply the operator with a converged billing, charging, policy and customer care solution. BH Telecom is an existing Redknee customer and the upgrade package is a “multi-million dollar deal,” the firm said.

Redknee said that BH will be able to use the integrated customer care solution to “provide advanced support to its customer care agents, enabling them to quickly resolve subscriber issues and marketing new incentives and promotions to attract customers.”

BH is the market leader in Bosnia and Herzegovina, although second placed Mobilna Srpska is close behind. The CEO of BH, Nedžad Rašidbegović, said the firm needed a “flexible, scalable converged billing and customer care solution that would support our growth and business continuity strategy,” and enable it to “maintain our market lead.”

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About Redknee:
Redknee monetizes today's digital world. We provide a complete portfolio of mission-critical monetization and subscriber management solutions, including real-time billing, charging, policy and customer care modules, which allow Communications Service Providers to charge for things in new and innovative ways and create a unique user experience. Available on premise, cloud-based, or as a Software-as-a-Service, Redknee's low-risk, flexible solutions power more than 250 businesses across the globe. Established in 1999, Redknee Solutions Inc. (TSX: RKN) is the parent of the wholly-owned operating subsidiary Redknee Inc. and its various subsidiaries.

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