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AWCC enhances customer experience in Afghanistan with Redknee

Developing Telecoms

Developing Telecoms

March 19, 2015 Afghan Wireless Communication Company has deployed a Unified charging and policy solution from Redknee to advance customer experience for its subscribers.

The solution will allow AWCC to leverage convergent services, monetise their next generation data strategy, and support future growth, as well as providing a greater range of value-add and personalised services to the market.

AWCC can deliver targeted incentives and rewards to subscribers to increase ARPU and customer loyalty. Redknee’s integrated charging and policy solution has enabled AWCC to optimise its network investments, reduce the load on its network and set differentiated quality of service for individual subscribers.

In addition, Redknee’s integrated solution enables AWCC to generate revenue through new business models and partnerships with OTT providers, providing a single solution for operators to manage multiple platforms and end-to-end visibility of services and products to enhance the customer experience.

Amin Ramin, Managing Director of Afghan Wireless (AWCC) said: “Having recently launched 3G services, we are increasing our subscriber base, driving growth with advanced data services and providing superior quality of service to our customers.”

Lucas Skoczkowski, Redknee’s CEO commented: “The rapid evolution of telecom services in this region has created the need for communications service providers to deliver advanced services to market faster, to provide better network performance and to increase profitability.”

Redknee’s highly scalable and flexible solutions enable CSPs to monetise third party relationships and content, support resellers and dealers and launch multi-country operations quickly, effectively and with a low total cost of ownership.

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About Redknee:
Redknee monetizes today's digital world for communications service providers. Our market-leading portfolio of monetization and subscriber management solutions includes real-time billing, charging, policy and customer care modules and is available on premise, cloud-based, or as Software-as-a-Service. With a central focus on driving customer success, Redknee's products power growth and innovation for operators globally. Established in 1999, Redknee Solutions Inc. (TSX: RKN) can be found on the Toronto Stock Exchange. For more information about Redknee, please go to

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